Shipping Policy

At BollywoodGems.com, we aim to deliver your orders safely and on time. This Shipping Policy outlines how orders are processed and shipped.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after order confirmation

  • Orders are not processed or shipped on weekends or public holidays

  • During high-demand periods, processing times may be slightly extended

2. Shipping Time & Delivery

  • Standard delivery time is 5–10 business days, depending on the destination

  • Delivery timelines may vary due to location, courier delays, or unforeseen circumstances

  • Estimated delivery times are not guaranteed and should be considered approximate

3. Shipping Locations

  • We currently ship within India

  • Orders cannot be shipped to P.O. Boxes or restricted areas

4. Shipping Charges

  • Shipping charges, if applicable, are calculated and displayed at checkout

  • Any additional charges such as taxes or duties are the responsibility of the customer unless stated otherwise

5. Order Tracking

  • Once your order is shipped, tracking details may be provided

  • Tracking updates depend on the courier partner and may take time to reflect

6. Delayed or Lost Shipments

  • We are not responsible for delays caused by courier partners, weather conditions, or operational issues

  • In rare cases of lost shipments, appropriate resolution will be provided after investigation

7. Incorrect Address

  • Customers are responsible for providing accurate shipping information

  • We are not responsible for non-delivery due to incorrect or incomplete addresses

  • Additional shipping charges may apply for re-shipment

8. Damaged Packages

  • If your package arrives damaged, it should be reported within 48 hours of delivery

  • Products must remain unused and in original condition for verification

9. Policy Updates

BollywoodGems.com reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.